Design Specialist technical skills and practical experience across industry enable Comms-Online to assist its clients in the design of ICT solutions. Whether the assignment is for a full technical strategy or perhaps a specific brief relating to a single communications technology, we can provide customised solutions, making innovative use of technology with best of breed products and services.

Procurement
Comms-Online is noted in the industry for its procurement expertise in the ICT sector. It is mission critical to the success of any project in how the procurement is managed and what service level agreements (SLA’s) are achieved within budget. We have managed some of the most significant procurement projects in Ireland most notably a €30 Million voice and data project for the 11,000 members of the Chambers of Commerce of Ireland. Many customers in the enterprise space including financial, manufacturing, and FMCG sectors have used our valued procurement services

Deployment
Once you have agreed to the parameters and scope of works for a given project, Comms-Online will take ownership of the entire deployment of the same and this of course will be a bespoke service tailored for your individual needs. We ensure that all assignments are project managed to ensure continuity of service, and effectively maximising business continuity.

Management
Having worked with clients to design, procure and deploy an ICT Project, Comms-Online is well placed to offer a fully managed Support programme. Our “Smart-Support” programme allows clients to concentrate on core business activities whilst being reassured that expert ICT services professionals are managing their ICT services. This service can be scaled from the one point of contact for service call management to direct management and support for up to layer 4 on the OSI stack and also independent vendor and supplier management. As with all Comms-Online services, we will work with our clients to create a bespoke programme that will meet their exact requirements.